International Shipping

ManUp International Shipping Policy

ManUp proudly offers international shipping so customers around the world can access our men’s lifestyle products. Please review the following policy carefully before placing an international order, as additional shipping rules and regulations may apply outside of the United States.

1. International Order Processing

We strive to process international orders quickly and efficiently.

Processing Time
All international orders are processed and prepared for shipment within 1–7 business days (Monday through Friday, excluding major holidays).

Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can monitor the progress of your package during transit.

2. International Transit Times

Shipping internationally typically requires more time than domestic shipments due to distance and customs clearance procedures.

Estimated Delivery Window
Standard international shipping typically takes 7–14 business days (1–2 weeks) after the package leaves our facility.

Carrier or Customs Delays
These timeframes are estimates only and may vary depending on:

  • Carrier delays

  • Customs inspections

  • National holidays in the destination country

  • Local postal service processing times

Because these factors are outside of our control, ManUp cannot guarantee specific delivery dates for international shipments.

3. Customs Duties, Import Fees, and Taxes

International orders may be subject to customs duties, import taxes, tariffs, or brokerage fees imposed by the destination country.

Customer Responsibility
These charges are not included in the product price or shipping cost and must be paid by the customer. Depending on your country’s regulations, you may be required to pay these fees before delivery or when the package arrives in your country.

Payment Upon Delivery or Customs Release
Customs duties or import fees are typically collected by the shipping carrier or your country’s customs authority during the delivery process.

Non-Refundable Fees
Customs duties, import taxes, and related charges are non-refundable. If a package is refused due to unpaid customs charges, the shipment may be abandoned or destroyed by customs authorities, and the order may not be eligible for a refund.

Accurate Declarations
To comply with international shipping laws, ManUp must declare the full value of all products and accurately label shipments as merchandise. We are unable to mark shipments as “gifts” or reduce the declared value.

4. International Shipping Rates

International shipping rates are calculated automatically at checkout based on:

  • Total order weight

  • Shipping destination

  • Carrier service availability

The final shipping cost will be displayed before you complete your purchase.

5. Address Accuracy and Undeliverable Packages

Correct Shipping Address
Customers are responsible for providing a complete and accurate international shipping address, including postal codes and any required regional information.

Returned Shipments
If a package is returned to ManUp due to:

  • An incorrect or incomplete address

  • Refusal to pay customs duties or import fees

  • The package being unclaimed by the customer

the customer will remain responsible for the original shipping charges and any return or carrier fees incurred.

In such cases, ManUp may issue a refund for the product cost only, minus shipping and related fees.

6. Product Restrictions and Import Regulations

Certain countries have strict import regulations regarding supplements, consumables, and hygiene products.

Customer Responsibility
It is the customer’s responsibility to ensure that the products they order comply with the import laws and regulations of their country.

Customs Seizures
ManUp is not responsible for packages that are seized, delayed, refused, or destroyed by customs authorities due to local regulations or product restrictions.

7. Questions About International Shipping

If you have questions regarding international shipping, delivery timelines, or order support, please contact our customer service team:

Email: care@manup.lifestyle

We’re happy to assist you and ensure your ManUp order reaches you as smoothly as possible.