Shipping Information

ManUp Shipping Policy

 

 

1. Processing Time

 

We are committed to processing and shipping your order promptly so you can enjoy your men's lifestyle products as soon as possible.

  • Standard Processing Window: All orders are processed, packaged, and prepared for shipment within 1 to 7 business days (Monday through Friday, excluding major US holidays).

  • Time Calculation: The processing time begins once your order confirmation is received. This processing time is separate from the transit time.

  • Order Confirmation: You will receive an immediate confirmation email after your purchase.

  • Shipment Notification: Once your order leaves our facility, you will receive a second email notification containing your tracking number and a link to track your package.

 

2. Shipping Rates & Delivery Estimates

 

Shipping costs and estimated delivery times depend on your location and the shipping method selected at checkout.

Shipping Method Estimated Transit Time (After Processing) Cost
Standard Shipping 3-7 Business Days Calculated at Checkout
Expedited Shipping 1-3 Business Days Calculated at Checkout

  • Cost Calculation: Shipping costs are determined by the weight, dimensions of your items (e.g., hair products, consumables, soaps), and the delivery address. The precise cost will be calculated and displayed during checkout.

  • [Optional: Add information about free shipping thresholds, e.g., "We offer free standard shipping on all orders over $75."]

 

3. Shipping Limitations

 

  • Shipping Address Accuracy: Please ensure your shipping address is entered correctly. We are not responsible for orders delivered to an incorrect address supplied by the customer.

  • P.O. Boxes: We may ship to P.O. boxes using select carriers, but expedited shipping may not be available.

  • International Shipping: [Specify if you ship internationally. If so, include a note about customs, duties, and taxes: "International orders may be subject to customs duties and fees determined by the destination country. The customer is responsible for all import duties, taxes, and brokerage fees."]

 

4. Lost or Stolen Packages

 

  • If your tracking information shows that your package was delivered but you have not received it, please check with your neighbors or apartment office.

  • File a Claim: If you cannot locate the package, you must contact the shipping carrier (e.g., USPS, FedEx, UPS) to open an investigation and file a claim. We are not responsible for lost or stolen packages once the carrier marks them as "Delivered."